After the game started, the NFL said another 400 fans who were not accommodated with seats in the stadium were eventually taken inside to watch the game on monitors in the North Field Club behind the Pittsburgh bench.
“They also had the option of viewing the game from standing room platforms in each corner of the stadium,” the league said in a statement. “In addition, these fans will each receive a refund of triple the cost of the face value of their ticket. The face value of these tickets is $800.”
While the league didn’t elaborate on the nature of the problem – only describing a number of sections as “unusable” – fan Amanda Saldana of San Antonio says they were told that “stuff was blocking our seats.”