According to our friends at blackmediascoop.com, Southwest Airlines doesn’t charge customers to change their flight plans after buying a ticket. But soon they’ll pay a fee for not canceling a ticket before the flight.
Right now, Southwest lets passengers who don’t use their ticket apply the price toward a new ticket. The company also says that fees on early check-in and oversized bags are going up. Southwest brags that it doesn’t charge ticket-change fees, and it lets customers apply the price of an unused ticket to a later trip.
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